Satisfaction with your Grins & Grace® apparel is of the utmost importance to me. If for any reason you are not 100% satisfied with your order, please contact me immediately at! If an error has been made on my part, I'll do my best to correct it for you! XO -Mel

Grins & Grace® T-Shirts + Tops:

  • Within 7 days from the date of USPS’s confirmation of delivery, if you find that your order is defective or damaged, please contact me. (After these 7 days, we will unfortunately not be able to issue a refund.)
  • If your item was received damaged in the mail or defective, please email me ASAP with a photo of the defect or damage. This will help to expedite the exchange process. DO NOT RETURN YOUR ITEM IN THE MAIL until you have contacted me first via
  • When returning merchandise, the buyer is responsible for all return shipping costs. Shipping costs (as well as international customs costs) are non-refundable. Refunds will be made for the price of the returned items, excluding shipping fees. 

 *ALL SALE ITEMS are considered final sale! 

    To Request an Exchange or Return:

    • Please fill out a contact form or email me at within 7 days of receiving your package in the mail, attaching a photo of the issue. I will send you step by step instructions on how to process your exchange/return.