RETURNS & EXCHANGES
Satisfaction with your Grins & Grace® apparel is of the utmost importance to me. If for any reason you are not 100% satisfied with your order, please contact me immediately at hello@grinsandgrace.com! If an error has been made on my part, I'll do my best to correct it for you! XO -Mel
Grins & Grace® T-Shirts + Tops:
- Within 7 days from the date of USPS’s confirmation of delivery, if you find that your order is defective or damaged, please contact me. (After these 7 days, we will unfortunately not be able to issue a refund.)
- If your item was received damaged in the mail or defective, please email me ASAP with a photo of the defect or damage. This will help to expedite the exchange process. DO NOT RETURN YOUR ITEM IN THE MAIL until you have contacted me first via hello@grinsandgrace.com.
- When returning merchandise, the buyer is responsible for all return shipping costs. Shipping costs (as well as international customs costs) are non-refundable. Refunds will be made for the price of the returned items, excluding shipping fees.
*ALL SALE ITEMS are considered final sale!
To Request an Exchange or Return:
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Please fill out a contact form or email me at hello@grinsandgrace.com within 7 days of receiving your package in the mail, attaching a photo of the issue. I will send you step by step instructions on how to process your exchange/return.